Conference Schedule
Session
Extracting More Value from Your Web Analytics
- Sunday, November 17, 2019 - 4:15pm to 5:30pm
Arts organizations collect rich data on how users engage on their sites, but far too often that data is used solely for monthly performance reports, which means so much valuable data is unused. In fact, Capacity Interactive's latest Arts Industry Digital Benchmark Study reports that 70 percent of arts organizations struggle with analysis.
In this session, we will discuss the importance of going beyond using your website data for reporting; highlighting methods for approaching website analysis when you're not sure where to start. We will demonstrate how to brainstorm, conduct, and act on analyses that will give insight on who your users are, where they are coming from, and what they are doing once they get to the site.
Participants will walk away with inspiration and tools for taking their website analytics practices to the next level, regardless of their knowledge coming in.
During this Session, Attendees will:
1. Understand the importance of not only collecting data about your website, but also using it to take action.
2. Learn how to conduct different action-oriented analyses using Google Analytics and other tools.
3. Gain insight on how to use analysis results for identifying new opportunities and extracting more value out of your data.
Presenters

Jess Bergson
Senior Analyst
Senior Analyst