Conference Schedule
Check out the 2019 schedule!
Accessibility is the Key to Successful Inclusion
In this ½ day session, participants will have the opportunity to understand the need for and how to develop a comprehensive ADA/Accessibility plan. Accessibility begins with policies and organizational buy-in from every department – from the Board of Directors to the house staf
YOUR FUTURE
Add to FavoritesUsing Journey Mapping to Create the Optimal Attendee Experience
How often, and how deeply do you take a forensic look at your attendee experience through their eyes (and feet, and wallets)? Live event organizations of all kinds have a tendency to become complacent in how they serve their customers, missing opportunities to create lifelong fans and advocates.
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Add to FavoritesTelling The Bigger Story
(This session was formely known as "A Capital Campaign Story")
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Add to FavoritesRethinking Loyalty for the Future
When it comes to increasing loyalty, are theater administrators continuing to try to fix a broken system rather than changing that system entirely to meet our new reality?
YOUR FUTURE
Add to FavoritesFrom Pokémon to Public Art, Integrating Interaction into Your Website
It started with the question, “Can we get people to ‘collect’ Public Art with the same enthusiasm with which they chase and catch Pokémon?” The answer turned into a robust website where visitors can build and share galleries; create their own tours; share artwork wi
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Add to FavoritesExtracting More Value from Your Web Analytics
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Add to FavoritesSuccession Planning for Sustainable Futures
Traditionally arts institutions have been experienced as very quiet, sacred spaces created for an older generation's primary enjoyment. Often deemed as inaccessible spaces for marginalized groups, these cultural entities have maintained a siloed persona.
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Add to FavoritesMarketing New Works in Small and Medium-Sized Cities
New work in the arts is fundamental to advancing our industry. New voices bring to light unaddressed issues faced by our society, and provide needed representation in an industry dominated by one perspective.