Conference Schedule

Session

We Need to Talk About More Than Just Millennials

  • Monday, November 18, 2019 - 9:00am to 10:15am

For years, there has been an obsession in the arts and cultural industry with millennials being the “special sauce” in audience development to offset the declining participation of the silent generation and baby boomers. It’s true that strategies around engaging millennials should be one piece of any organization’s marketing and development plan. However, there are some significant caveats worth understanding before going all in with this generation.

Join this session to learn more about this groundbreaking research on how to best develop campaign plans, build patron loyalty strategies, and evolve your marketing efforts through the lens of our recently published analysis on generational trends in engagement. We will share new and updated results of how organizations are tackling these issues at an organizational and campaign planning level in audience development.

 
During this Session, Attendees will:
1. Learn current generational audience trends and how to better understand demographic shifts that are already happening in your community.
2. Armed with this awareness, learn how other organizations have developed plans on building audiences and cultivating patrons to strengthen loyalty where they have it and implement tactics where they don’t.
3. Walk away with new ideas for digital and/or direct response campaigns that can be implemented right away to grow loyalty.

Presenters

Eric Nelson
Client Engagement Officer
Mr. Jim DeGood
Vice President, North America